Overview
These Terms of Use govern your access to and use of our website. By visiting, browsing, or using our website, you agree to these terms. If you do not agree, please do not use the website. These terms should be read together with our Privacy Policy, Terms of Purchase, and other policies posted on the website.
Use of the Website
Our website is provided for the purpose of browsing our products, learning about our brand, and placing orders. You agree to use the website only for lawful purposes and in a manner that does not interfere with its operation or the use of the website by others.
You agree not to:
- Use the website in any way that violates applicable requirements
- Attempt to gain unauthorized access to the website, its systems, or data
- Introduce harmful code, malware, or any material designed to disrupt the website
- Interfere with or disrupt the website’s operation or infrastructure
- Use automated means to access, scrape, or collect information from the website without permission
- Impersonate another person or entity, or misrepresent your affiliation
- Use the website to transmit unsolicited or unauthorized communications
- Engage in any activity that could damage, disable, or impair the website
We reserve the right to restrict or terminate access to the website for anyone who violates these terms or engages in conduct that we reasonably consider harmful to the website, our business, or other users.
Website Content
All content on the website, including text, images, product descriptions, graphics, logos, and design elements, is owned by or licensed to us and is protected by applicable intellectual property provisions. You may view and use the content for personal, non-commercial purposes in connection with shopping on our website.
You may not reproduce, distribute, modify, republish, or otherwise use website content for commercial purposes without our prior written permission. Unauthorized use of website content may be pursued to the fullest extent permitted.
Product Information
We make reasonable efforts to ensure that product descriptions, images, and availability information on the website are accurate. However, minor variations in color, texture, or appearance may occur due to differences in display settings, lighting, or natural material characteristics. Natural materials such as merino wool and organic cotton may have slight variations that are not defects.
Product availability is subject to change without notice. We reserve the right to discontinue products, update descriptions, and change prices at any time.
Pricing and Currency
All prices displayed on the website are listed in US dollars (USD). All transactions are processed in USD. We do not display or charge prices in other currencies.
If your payment method is issued in a different currency, your bank or payment provider may apply currency conversion rates or fees. These are outside our control and are not reimbursed by us.
Orders and Purchases
Placing an order on the website is governed by our Terms of Purchase. By placing an order, you agree to those terms, including the provisions on payment, shipping, returns, and refunds. Please review the Terms of Purchase carefully before completing checkout.
We offer free shipping on all orders. Orders are typically prepared and shipped within one to three business days after payment is confirmed, and delivery is estimated to take six to twelve days after shipment. We cover duties and related fees associated with shipping your order.
Eligible items may be returned within sixty days of delivery, and approved refunds are typically processed within five to ten business days after we receive the returned item.
Third-Party Links and Services
The website may contain links to third-party websites or use third-party services, such as payment processing. We are not responsible for the content, practices, or policies of third parties. We encourage you to review their terms and policies before providing information or completing transactions.
Disclaimer
The website and its content are provided on an as-available basis. We make reasonable efforts to keep the website accurate, functional, and secure, but we do not guarantee that the website will be error-free, uninterrupted, or free of harmful components. To the extent permitted by applicable requirements, we disclaim responsibility for any loss or damage arising from the use of, or inability to use, the website.
Nothing in these terms excludes or limits any responsibility that cannot be excluded or limited under applicable requirements.
Limitation of Liability
To the extent permitted by applicable requirements, our liability in connection with your use of the website is limited to the amount paid for any order to which the claim relates. We are not responsible for indirect or consequential losses arising from the use of the website, except where such limitations are not permitted.
Indemnity
To the extent permitted by applicable requirements, you agree to indemnify and hold us harmless from claims, losses, or expenses arising from your violation of these terms or your misuse of the website.
Intellectual Property
All trademarks, logos, and brand elements displayed on the website are the property of their respective owners. Nothing in these terms grants you any right to use any trademark, logo, or brand element without prior written permission.
Changes to the Website and Terms
We may update, modify, or discontinue any part of the website at any time without notice. We may also update these Terms of Use from time to time. The updated version will be posted on the website, and your continued use of the website after an update indicates acceptance of the revised terms.
Governing Provisions
These terms are intended to be interpreted and applied in a manner consistent with applicable requirements. If any provision is found to be unenforceable, the remaining provisions will continue in effect.
Contact Us
For any questions about these Terms of Use or the website, please reach out through the Contact Us page. We are here to help and will do our best to address your inquiry promptly.